Privacy Policy

We at TaikaWin Casino are committed to protecting your personal information and respecting your rights under data protection laws. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform. We believe transparency is key, so please read on to understand what we do with your information.

Purpose of the Privacy Policy

This policy aims to inform you about your data rights and how TaikaWin Casino handles personal information. By using our site and services, you consent to our practices as outlined in this document.

Scope of Application

This Privacy Policy applies to all users who access or use our platform, including our website, mobile app, and any related services. Use of our platform implies agreement to this policy. We may update the policy from time to time, so please check back for changes.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We will not collect, use, or disclose your personal information without a valid reason.

Data We Collect

We collect various types of data, including:

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device info, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files stored on your device to help us improve our site and personalize your experience. We use three types of cookies:

• Essential Cookies: required for functionality, security, and performance
• Analytics Cookies: collect data to analyze user behavior and improve the site
• Marketing Cookies: enable targeted advertising based on user preferences

You can manage or disable cookies by adjusting your browser settings.

Legal Basis for Processing

We process your data under the following grounds:

• Contractual necessity (e.g., creating an account)
• Legal obligations (e.g., anti-money laundering regulations)
• Legitimate interests (e.g., improving the site and user experience)
• User consent

Data Sharing and Disclosure

We may share your data with:

• Payment processors
• Gaming providers
• Regulators or law enforcement agencies (where required by law)

Personal data is not sold. We will only disclose data where necessary to comply with laws and regulations.

Data Storage and Retention

We store personal data securely, using criteria-based retention periods. Data is retained for:

• Account creation: until account closure
• Transaction history: for tax and auditing purposes (up to 5 years)
• Marketing communications: until unsubscribed

Security Measures

We employ various security measures to protect your data, including:

• SSL encryption
• Access controls
• Authentication processes
• Monitoring for unauthorized access

Your Rights

You have the following rights under data protection laws:

• Access, update, or delete their data
• Withdraw consent or object to processing
• How to contact us to exercise these rights

International Data Transfers

We may transfer your personal data outside your country or EEA. We use Standard Contractual Clauses as a safeguard for international transfers.

Third-Party Services

External links or services have their own privacy policies, which we are not responsible for. Please review the policies of third-party services before using them.

Policy Updates

We may update this Privacy Policy from time to time. If changes affect your rights, we will notify you through email or in-app notifications. Continued use means acceptance of updated terms and conditions.